No matter the size of an organisation, there are times when unexpected workload puts pressure on efficiency and quality. During this time and beyond it’s imperative that the solution is instant, flexible and reliable.
With a team of tried and tested individuals ready for deployment, Solutions can fill any workforce gap, either on your site or ours. As an extension of your own workforce, we integrate with your values and processes, and seamlessly deliver to your standards.
When customisation, presentation packaging or gift wrapping is part of your delivery service, the quality of finish invariably dictates your customer’s first impression of your brand.
With clean, secure reworking and packaging areas, and a team trained in the importance of ‘quality finish’, Solutions can help you with custom packaging, kit building, and gift wrapping, bringing greater flexiblility to your product range as required.
Whether you are a small to medium sized enterprise looking for a fully outsourced final or custom assembly solution, or a large enterprise in need of flexible sub-assembly overflow capacity, a partner with agility and reliability is key.
Solutions work with businesses across multiple sectors to provide agile, immediate and reliable sub-assembly and reworking services. With managerial experience of over 40 years in world-class manufacturing facilities, you know that you are in expert hands.
In today’s competitive environment even the most quality conscious organisation can encounter problems with incorrectly manufactured parts or purchased stock items.
As an agile provider of remedial manufacturing services, Solutions ensure that a minor manufacturing error don't spell disaster and can help reduce the risks associated with these challenges by providing a rapid resolution to keep your business on track.
Visibility and control of stock allows for the accurate fulfilment of orders, whilst minimising warehousing space and cost. It also allows for the prediction of highs and lows in demand, helping you concentrate on efficiency.
The Solutions warehousing team will continuously monitor and communicate your stock levels, giving you the highest levels of visibility and the best value for your warehousing space. Back orders can also be managed by the team, allowing you more flexibility.
The protection, security and maintenance of your goods or equipment is paramount. Finding a warehousing company that values your stock at the highest levels is one of the most important factors in supplier selection.
Solutions warehouse offers safe, dry and secure storage for your goods without compromise. All warehouse staff are trained in security protocols and the facility itself is maintained to strict security levels so you can be sure your goods are in the safest hands.
The use of digital tracking and systems allows organisations, like yours, visibility across the whole logistics lifecycle. It has become an increasing important factor for organisations who rely on logistics and distribution.
Solutions have a fully integrated digital tracking and systems offering, allowing you and your customers the visibility they expect in the modern age of logistics, with all of the advantages of efficency, inter-operability and information outputs that fully electronic system provides.
With a focus on lean processes and the continued rapid expansion of e-commerce, warehouse space can come at a premium. Having a flexible option for stock overflow, or fully outsourced warehousing, can be a valuable proposition.
With a warehouse capacity of over 1,000 square feet, Solutions can provide you with the flexibility you need, be it in the short or long term. From e-commerce start-ups through to multi-national manufacturing companies, Solutions can provide flexible warehousing for your business.
Your customers expect a high level of service through every interaction they have with your brand. The dispatching of goods is no different. Whether you have a preferred courier or not, it’s imperative that your goods are dispatched in the manner and time both you and your customers expect.
Solutions work with many of the leading couriers and freight handlers and manage the ‘dispatch’ process for customers across multiple sectors. From boutique olive oil brands to global laminate flooring manufacturers, Solutions are universally trusted by businesses.
Customers sometimes have to return things. It can be the result of a misorder, delivery problem or occasionally a product fault. When this happens you need to know you have a quick, easy and cost effective team dealing with these issues.
Solutions will not only handle your returns process in way which will satisfy and impress your customers while protecting your reputation, but can also provide remedial manufacturing on faulty products, allowing them to go back into stock and avoiding additional resource and expense.
With the continued rapid expansion in e-commerce, the growth of ‘Power Sellers’ and an ever growing need for fast, consumer focused distribution, e-fulfilment is a key focus for many businesses.
Whether you are a retail store or B2C manufacturer looking for e-commerce growth, or an entrepreneur just starting out on your e-commerce journey, Solutions can provide you with fully managed e-fulfilment. We can monitor orders on your behalf, pick, pack and dispatch them and even handle your returns process.
Picking & Packing
In a time of exceptionally high customer expectations, fulfilment accuracy is not just ‘a nice to have’ it is an essential part of your process which goes to the heart of your business' reputation and customer satisfaction.
At Solutions, the team understands your expectations and those of your customers. With a continual focus on ‘fulfilment accuracy percentage’, careful handling, and the delivery of exceptional training to our team, you know your customers' expectations are in reliable hands.
Training in the use of forklifts is irrelevant if your employees aren’t then licensed to use one. Since 1974 it has been the responsibility of business owners to ensure that all staff using hazardous machinery are not only trained, but licensed in their usage.
Our RTITB certification allows us to not only train, but accredit forklift users, and each successful candidate is registered on the RTITB database before being presented with a certificate, proving their competency and legality.
All forklift operators must undergo training in the operation of the correct type of forklift as a matter of law. Finding the right training provider comes down to the accreditation, courses, environment, instructor team and location.
We provide a range of forklift training courses on site in Peterlee. All courses are RTITB accredited and training is provided by the friendly, professional and supportive in-house team. Courses include counterbalance lift truck, lift truck safety awareness, and reach lift truck amongst other.
Offsite training facilities are increasingly important, as many businesses make professional development a standard. Such facilities provide a modern learning environment to accommodate the technical & equipment needs expected today.
At Solutions, we provide a range of training rooms and facilities, from large seminar style boardroom environments, through to technical training areas for manufacturing or IT courses. The IT training room provides booth style desktop workstations, whilst the manufacturing floor allows for hands on education.
Whether you have a need to avoid the everyday interruptions of your own office environment, or a larger space for a conference, seminar or meeting, having access to off-site conference facilities can be a great advantage.
From board-room layouts to seminar or cabaret seating, our conference rooms are the ideal place to take your meetings off-site. You can choose from one of our two larger rooms, capable of seating up to 40, or a more customer intimate environment, in our medium sized room in a boardroom style, for groups of up to 15 people.